Case Study
Digital Banking: Fixing a $7.8M UX Penalty
How a new design system overhauled a legacy platform, eliminating 15% of UX-driven attrition and driving NPS to +80.
UX Design • Visual Design • Design System • Team Lead
Overview
Bank Branding: The Spirit of Cape Cod
Eastern Bank’s rebrand to capture the history and sprit of Greater Boston.
Visual Identity
Case Study
Insurance Ownership Change: An Outdated Process Costing $116,400 Annually
By overhauling the Policy Ownership Change process, MassMutual Life Insurance was able to save thousands of dollars for both their business and their customers.
UX Design
Case Study
401(k) Loans: Safeguarding $420M in At-Risk Assets
How MassMutual’s digital solution used educational friction to build trust and fortify a $4.2 billion loan portfolio.
UX Design
Process
Coming Soon
Design System: A Strategy to Survive
Current process and framework refined through from work completed with multiple clients.
Design System
Additional Projects
Earned Wealth
Financial Advisor Portal
MassMutual
Filing Disability Claim
Eastern Bank
Opening Bank Account
Eastern Bank
Ordering Debit Card
MassMutual
Employee Support Portal
Pax8 & Earned Wealth
Design System Accessibility
Pax8
Design System Tokenization
© 2026 Studio-TP LLC. All rights reserved.
Case Study
Digital Banking: Fixing a $7.8M UX Penalty
How a new design system overhauled a legacy platform, eliminating 15% of UX-driven attrition and driving NPS to +80.
UX Design • Visual Design • Design System • Team Lead
Overview
Bank Branding: The Spirit of Cape Cod
Eastern Bank’s rebrand to capture the history and sprit of Greater Boston.
Visual Identity
Case Study
Insurance Ownership Change: An Outdated Process Costing $116,400 Annually
By overhauling the Policy Ownership Change process, MassMutual Life Insurance was able to save thousands of dollars for both their business and their customers.
UX Design
Case Study
401(k) Loans: Safeguarding $420M in At-Risk Assets
How MassMutual’s digital solution used educational friction to build trust and fortify a $4.2 billion loan portfolio.
UX Design
Process
Coming Soon
Design System: A Strategy to Survive
Current process and framework refined through from work completed with multiple clients.
Design System
Additional Projects
Earned Wealth
Financial Advisor Portal
MassMutual
Filing Disability Claim
Eastern Bank
Opening Bank Account
Eastern Bank
Ordering Debit Card
MassMutual
Employee Support Portal
Pax8 & Earned Wealth
Design System Accessibility
Pax8
Design System Tokenization
© 2026 Studio-TP LLC. All rights reserved.